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Find answers to common questions about our services, appointments, fees & more at Joint Venture Allied Health Clinic. Get the info you need today! Frequently asked questions General What is Joint Venture Allied Health Clinic? At Joint Venture Allied Health Clinic, we are dedicated to supporting your journey to better health. Our multi-disciplinary team offers a range of services including Physiotherapy, Podiatry, Psychology, Exercise Physiology, Hydrotherapy, Women's Health Physiotherapy, Pilates, and Group Classes. We cater to individuals of all ages, focusing on holistic care tailored to your unique needs. How can I book an appointment? Booking an appointment with us is easy! You can schedule your visit online through our user-friendly booking system. Simply select your preferred service, choose a date and time that works for you, and complete your booking in just a few clicks. If you need assistance, feel free to call our clinic at (07) 3205 8698 What types of funding do you accept? We understand that healthcare costs can be a concern, which is why we accept a variety of funding options including Health Funds, WorkCover, DVA, EPC/Medicare, NDIS, and Home Care Packages (HCP). Our team is here to help you navigate your funding options to ensure you receive the care you need. Where is Joint Venture Allied Health Clinic located? Our clinic is conveniently located at Kensington Village Shopping Centre, Bray Park with easy on-site parking available for all our visitors. We strive to make your experience as smooth as possible, ensuring that you can focus on your health without the stress of finding parking. We offer home visits to the north Brisbane region, including Strathpine, Lawnton, Warner, Joyner, Brendale, Eatons Hill, Albany Creek, Arana Hills, Ferny Hills, Chermside, Aspley, Zillmere, Geebung, Carseldine, Bracken Ridge, Fitzgibbon, Deagon, Sandgate, Redcliffe Peninsula, Deception Bay, Rothwell, Mango Hill, North Lakes, Kallangur, Petrie, Narangba, Kurwongbah, Burpengary, Morayfield, and Caboolture. How can I contact Joint Venture Allied Health Clinic? We welcome inquiries from both clients and healthcare professionals. For GPs looking to refer patients, please call us directly at (07) 3205 8698 or send us an email at community@jointventurehealth.com.au. Referrals can be faxed on (07) 3319 6429 . Our friendly staff are here to assist you with any questions you may have. What services do you offer for pain management? Our clinic focuses on a hands-on approach to treating pain, and our skilled professionals can offer a variety of treatment techniques including soft tissue massage, joint mobilisation, dry needling, strapping, fitting braces, functional task retraining, exercise prescription, mobility aid prescription and advice and education. Frequently Asked Questions

Hydrotherapy Warm water therapy for pain relief, mobility, and rehabilitation in a low-impact environment. BOOK YOUR APPOINTMENT CALL (07) 3205 8698 TO BOOK Hydrotherapy Joint Venture’s Exercise Physiologists can also treat and see patients for Hydrotherapy. Hydrotherapy, also known as the “water cure” is a type of treatment that uses water for pain relief, rehabilitation, exercise, and relaxation. Hydrotherapy is particularly beneficial for people rehabilitating from injury or surgery, this is because the buoyancy of water reduces weight-bearing stress on the body. Hydrotherapy is also beneficial for improving circulation, decreasing swelling, improving balance, strengthening the body, and stabilizing muscles. What can you expect? At Joint Venture, an initial exercise physiology consult incorporates a screening and interview process to ascertain medical history and goals, followed by education on how exercise prescription can benefit aspects of your health. It is our policy that our Exercise Physiologists will give you an exercise program to take home on the day of your consult. Ready to Get Started with a Hydrotherapy Session BOOK YOUR APPOINTMENT CALL (07) 3205 8698 TO BOOK

Pilates A core-strengthening program that enhances posture, flexibility, and rehabilitation. BOOK YOUR APPOINTMENT CALL (07) 3205 8698 TO BOOK Ready to Get Started with a Pilates Session BOOK YOUR APPOINTMENT CALL (07) 3205 8698 TO BOOK

Clinical Neuropsychology Compassionate mental health support for stress, trauma, relationships, and emotional well-being. BOOK YOUR APPOINTMENT CALL (07) 3205 8698 TO BOOK Joint Venture’s Psychologists Joint Venture’s Psychologist has a wide range of experience with mental health diagnosis, assessment, and treatment plans. Kind, sympathetic, and trustworthy, our Psychologist is dedicated and passionate about helping their patients and will tailor their sessions towards your personal needs. When should you see a Psychologist? Do you feel like you haven’t felt ‘right’ lately? Are your day-to-day tasks becoming more difficult? Do you feel stressed, anxious, and down? Are these feelings something you can’t seem to control? These are just a few of many reasons that a Psychologist may be the person you need to see. A Psychologist is a mental health expert that is trained to perform a detailed assessment of your mental health. They help identify what’s going on in your life and help to find a solution through a personalized treatment plan. “Reaching out for help reveals strength, not weakness.” Ready to Get Started with a Clinical Neuropsychology Session BOOK YOUR APPOINTMENT CALL (07) 3205 8698 TO BOOK

Discover how Joint Venture Allied Health Clinic supports your health journey with expert care in physiotherapy, psychology & more. Visit us today! Empowering you through allied health support Your Trusted Partner in Health and Wellness At Joint Venture Allied Health Clinic, we believe that everyone deserves a path to better health. Our dedicated team of professionals is here to support you on your journey, whether you're a child, an adult, or an elder. With our holistic, multi-disciplinary approach, we tailor our services to meet your unique needs, ensuring that you receive the best care possible. CALL (07) 3205 8698 TO BOOK BOOK YOUR APPOINTMENT designed to support your health journey: Comprehensive Allied Health Services for All Ages Our tailored approach ensures that you receive the right care at the right time, making your health our priority. BOOK YOUR APPOINTMENT CALL (07) 3205 8698 TO BOOK Physiotherapy Podiatry Psychology Clinical Neuropsychology Exercise Physiology Hydrotherapy Women's Health Physiotherapy Pilates Home Visits Group Classes Remedial Massage OUR MISSION From physiotherapy to psychology, our clinic offers a wide range of services designed to help you manage pain, recover from injuries, and improve your overall well-being. Our specialties include Podiatry, Exercise Physiology, Hydrotherapy, Women's Health Physiotherapy, Pilates, and Group Classes. We also provide convenient home visits for eligible clients to ensure you receive quality care where you feel most comfortable. EXPLORE OUR SERVICES ACCESSIBLE HEALTH CARE Understanding Funding Options for Your Care We're located in Kensington Village Shopping Centre, Bray Park heart of the community, Joint Venture Allied Health Clinic offers easy on-site parking and is accessible to everyone. Our clinic accepts a range of funding options to help cover the cost of your treatment. Here is an overview of each funding type and the necessary documentation required for access. Our team can guide you through the process and help ensure you have the right paperwork in place. If you have any questions about accessing funding, feel free to reach out! BOOK YOUR APPOINTMENT CALL (07) 3205 8698 TO BOOK NDIS (National Disability Insurance Scheme) For eligible participants with an approved plan. We accept both self-managed and plan-managed funding. DVA (Department of Veterans’ Affairs) Requires a D904 referral from your GP for Gold or White Card holders. Medicare: EPC (Enhanced Primary Care Plan/CDM Chronic Disease Management PLan Provides up to five subsidised allied health sessions per year. Requires a referral from your GP. Medicare: MHCP (Mental Health Care Plan) Covers psychology services under Medicare; however, a gap payment is required. Requires a GP referral. Workcover Covers work-related injuries. You’ll need a medical certificate from your GP and an approved claim number from your insurer. Home Care Packages (HCP) Government-funded support for older Australians. To access funding, your Home Care Package must be managed through a provider that we have an agreement with—we cannot accept direct referrals from My Aged Care alone. CTP (Compulsory Third Party Insurance) Covers treatment following a motor vehicle accident. Requires a claim number and insurer approval. Private Health Funds Rebates available depending on your level of cover. No referral required—check with your insurer for details. Start Your Adventure to Better Health Today We invite you to join our community at Joint Venture Allied Health Clinic. Our caring staff are ready to assist you in booking an appointment that fits your schedule. Whether you're looking for relief from pain or seeking to enhance your wellness, we're here to guide you every step of the way. We are committed to making the process as seamless as possible for both patients and healthcare providers. Contact us directly at community@jointventurehealth.com.au or book online. BOOK YOUR APPOINTMENT CALL (07) 3205 8698 TO BOOK Expertise You Can Trust, Care You Can Feel Meet Our Team of Dedicated, Health Professionals Jamie Gavaghan Principal Physiotherapist / Owner (Women's Health Physiotherapist) Ethan Jones Physiotherapist Angela Wang Physiotherapist Shay Gotting Physiotherapist Caitlin Brown Exercise Physiologist - Admin Lead Cameron (Cam) Booth Exercise Physiologist Morgan Smith Exercise Physiologist - Clinic Lead Dr Julianne Gardner Clinical Neuropsychologist Jae Kim Podiatrist Angela (Ange) Gale Podiatrist Jayson Dela Pena Podiatrist Jess Polglase Remedial Massage Therapist Emma Holden Allied Health Assistant READ THE TEAM BIOS Partnerships That Make a Difference Proudly Supporting Our Community We’re committed to giving back by supporting local sports teams and organisations, including Ferny Rams Oztag, Norths Volleyball, Coles Bray Park, and Fitstop Strathpine. As part of these partnerships, we offer discounted rates to members of these groups. If you're interested in partnering with us, contact us at community@jointventurehealth.com.au —we’d love to connect!